Contact Information
Email: sales@nehgs.org
Sales Department/NEHGS Store :
1-888-296-3447 (toll free)
1-617- 226-1212
1-617-536-7307 - fax
Picton Press distributes many NEHGS titles. When you order books online, you may be directed to Picton's website.
Picton Press is a publishing company located in the beautiful picturesque town of Rockland, Maine which specializes in publishing genealogical and historical manuscripts, whether long out of print or never published before. We particularly seek transcripts of original church records, tax lists, court records, town vital records, tombstone inscriptions and early military records, and thus in doing so are emphasizing research tools. We specialize in genealogical and historical research material of the 17th, 18th, and 19th centuries tracing descendants of early immigrants.
Picton Press has been a publisher of genealogical and historical research material for over 35 years having first published the book The History of Bridgton, Maine in 1968 under our New England History Press imprint. There have been many changes on the genealogical scene over the past years; available sources have expanded greatly, standards of scholarship have improved, and American's interest in their ancestry has expanded greatly. But the importance of the highest standards of research and the need for intellectual honesty remain unchanged. We will continue to bring you both quality and honesty in the future as we have in the past.
Picton Press Shipping Rates
When placing your order you will be asked to choose a shipping method. Please note the shipping times and rates to determine what option is right for you.
| Method | Delivery Tim | Cost |
| 4th Class Book Rate | 2-3 Weeks | $4.00 - First Volume $2.00 - Each Additional Volume |
| UPS (continental USA only) | 2-6 Business Days | $8.00 - First Volume $3.00 - Each Additional Volume |
| Please call or email for Canadian and International delivery options and costs. | ||
Picton Press Returns
Returns, which are accepted for 30 days after receipt of a purchase, are subject to a 20% re-shelving fee.
Contact Picton Press:
Picton Press
PO Box 1347
Rockland, ME 04841
207.596.7766
207.596.7767 fax
sales@pictonpress.com
http://www.pictonpress.com/
FAQ about Picton Press
Why are you selling books through Picton Press instead of doing it yourself?
In our quest to offer members and customers the best service possible, NEHGS is excited to name Picton Press our exclusive distributor, due in great part to the increase in the number of titles that will now be available for sale to our patrons. Picton Press has over 30 years of experience selling genealogical books and products. Transferring distribution to Picton will allow current NEHGS staff to concentrate on other aspects of customer service and provide even more member services than we are currently able to offer. The NEHGS Sales department will continue to handle all orders for The Great Migration books, as well as orders from our Special Orders catalog.
What will I be able to buy at Picton Press?
You will be able purchase all NEHGS books and CD-ROMS and Newbury Street Press publications from Picton Press except those in The Great Migration series. In addition, patrons will have access to the many additional titles that Picton Press carries in their catalogue. As new NEHGS titles are made available they will be sold through Picton Press. And like in the NEHGS store, when books become “out of print” or sell poorly they may be dropped by Picton Press.
Why are you still selling some of your books and not others?
The Great Migration series is a long-term and complex project that involves both the series of books and a newsletter, which is available by subscription only. We feel the NEHGS staff will be best able to answer questions and service customers of that series. Special Orders are single reproduction copies of out-of-print books. In both cases we felt NEHGS would be the more logical vendor.
How will I purchase books from NEHGS now?
You will purchase The Great Migration Series and Special Orders books the same ways you have in the past; we will take online orders on our website, we accept telephone or fax orders, and we accept mail orders.
How do I order books from Picton Press?
Picton Press will take your orders via email, by phone, by fax, or through the mail.
Picton Press Customer Support and Contact Information
To Order by Mail or Phone ...
Phone: 207-596-7766
Fax: 207-596-7767
By mail: click here <order_form.htm> for printable order form
General Inquiries i.e. availability of a book, price, etc.
Phone: 207-596-7766
Fax: 207-596-7767
E-Mail: sales@pictonpress.com
or.... search our catalog online
Inquiries - Shipping/Status of Order
Phone: 207-596-7766
Fax: 207-596-7767
Ask for Stephanie
E-Mail: stephanie@pictonpress.com
Broken Links, Trouble Placing an Order, and/or Suggestions
Phone: (207) 596-7766
E-Mail: sales@pictonpress.com
Can I send one check for books from both NEHGS and Picton Press?
No, NEHGS cannot accept checks or credit cards for purchases at Picton Press, and Picton Press cannot accept checks or credit cards for purchases from NEHGS.
I have a sales credit with NEHGS. Can I use this to order books from Picton?
No, you cannot use an NEHGS sales credit at Picton. If you have a sales credit, you can either apply it to an order for The Great Migration or for a Special Orders title, or you can request a refund by sending your sales credit to: NEHGS Sales, PO BOX 5089, Framingham, MA 01701. We will process the refund for you in the same manner in which you paid.
I ordered a book from NEHGS and haven't received it yet. Does that mean it is coming from Picton?
No, if you placed an order from NEHGS, it will be filled by NEHGS. If we are unable to fill the order, your monies will be refunded and you will be notified.
I placed an order with Picton and have questions about it. Can you help?
If you placed the order with Picton, you would need to speak to someone at Picton for information about your order.
Will I receive a catalogue from Picton Press?
Yes.
Will it take longer for me to receive books from Picton Press?
Members of the NEHGS staff have been ordering books from Picton Press for years and tell us they are always pleased with how quickly they receive their books.
Will my member discount still be in effect?
Regrettably there will no longer be a member discount for book purchases through Picton Press. Books ordered through NEHGS, however, will continue to honor the member discount.
Can I mail order books from the bookstore at 101 Newbury Street?
Our agreement with Picton Press specifies that we will not mail order any books other than those in The Great Migration Series and our Special Orders catalog.
Who should I talk to if I have questions about an order?
If your purchase is from Picton Press, please contact them directly. Their contact information is printed above. If your purchase is from NEHGS please call us at our toll-free phone number is 1-888-296-3447.
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